PRIVACY POLICY

Last updated: [12.12.2025]

snapfreshtools.eu (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website snapfreshtool.eu (the “Site”), make a purchase, or interact with our services.

We comply with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

1. Data Controller

The Data Controller responsible for your personal data is:

[Ningbo Winbay Technology Co.,Ltd]

[China]

Email: info@snapfreshtools.com

2. Personal Data We Collect

2.1 Information You Provide Directly

We may collect the following types of personal data when you use our Site:

  • Contact information: name, email address, phone number.
  • Order information: shipping address, billing address.
  • Payment details: processed securely by our payment partners; we do not store full credit card information.
  • Account information: login details if you create an account.
  • Customer support information: messages or attachments you send to us.

2.2 Information Collected Automatically

When you browse our Site, we may automatically collect:

  • Device and browser data (IP address, browser type, operating system).
  • Usage data (pages visited, time spent on pages, click patterns).
  • Cookies and similar tracking technologies (see Cookies section).

2.3 Information from Third Parties

We may receive information from:

  • Payment processors (for verifying transactions)
  • Logistics partners (delivery status updates)
  • Advertising partners (for analytics and marketing)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and fulfill orders placed on our Site
  • To communicate with you regarding orders, support, or updates
  • To improve our products and website performance
  • To manage your account
  • To send marketing communications (only with your consent)
  • To prevent fraud, maintain security, and comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

  • Contractual necessity — for processing and fulfilling orders
  • Legitimate interest — for improving our website, preventing fraud
  • Legal obligation — for tax and accounting compliance
  • Consent — for marketing emails, cookies, and non-essential tracking

5. Sharing Your Personal Data

We may share your data with third parties only when necessary:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., DHL, UPS)
  • IT and analytics services (e.g., Shopify, Google Analytics)
  • Marketing partners (only with your consent)

We do not sell your personal data to third parties.

6. International Data Transfers

Some partners may be located outside the EU/EEA. In such cases, we ensure:

  • Adequacy decisions by the European Commission, or
  • Standard Contractual Clauses (SCCs)
  • Other GDPR-compliant safeguards

7. Data Retention

We keep your personal data only for as long as necessary:

  • Order information: 7–10 years, for legal compliance
  • Account information: until you delete your account
  • Marketing data: until you withdraw consent
  • Analytics data: per cookie/tool settings

8. Your Rights Under GDPR

You have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing (including marketing)
  • Right to withdraw consent at any time

To exercise your rights, contact: support@snapfreshtool.eu

9. Cookies

We use cookies to:

  • Enable essential Site functionality
  • Analyze usage
  • Personalize content
  • Improve advertising (with consent)

When you visit our Site, you will see a cookie consent banner allowing you to accept or manage your preferences.

10. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encrypted data transmission (HTTPS)
  • Secure payment processing
  • Access controls and authentication
  • Regular system monitoring

However, no online system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our site is not intended for children under 16.

We do not knowingly collect information from minors.

12. Changes to This Privacy Policy

We may update this policy from time to time.

Revised versions will be posted on this page with an updated date.

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